Terms and Conditions

Last Updated On: 03-Apr-2025
Effective Date: 03-Apr-2025

This Privacy Policy describes the policies of XROMA, located at 3105 promenade du Quartier-Saint-Martin App 925, Laval QC, Canada H7T 0N7, email: info@xroma.ca, phone: 514 781 8622, on the collection, use, and disclosure of your information when you use our website https://xroma.ca/ (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not use the Service.

We may update this Privacy Policy at any time without prior notice and will post the revised version on the Service. The new policy will be effective 180 days from the posting date. Continued use of the Service after that time constitutes acceptance of the changes. We recommend reviewing this page periodically.

Information We Collect

We may collect and process the following personal information after form submission:

• Name
• Address
• Email
• Phone
• Media files shared with us

Additionally, our server and third-party tools may automatically collect certain technical data to ensure the proper functioning and security of the website. This may include:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited and time spent on the website
• Referrer URL (the site you came from)
• Approximate location inferred from IP address
• Date and time of visit

This data is collected for analytical, security, and optimization purposes. We do not use it to identify you personally unless required by law or security concerns.

How We Use Your Information

We use your information for the following purposes:

• Customer support
• Administrative communication
• Website security and fraud prevention

If we intend to use your information for any other purpose, we will ask for your consent beforehand and only proceed if permission is granted.

Retention Of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or until you request data removal. Some information may be kept longer to meet legal, regulatory, or fraud prevention obligations. Aggregated or anonymized data may be stored indefinitely.

Your Rights

Depending on your local laws, you may have the right to:

• Access, rectify, or erase your personal data
• Restrict or object to its processing
• Request data portability
• Withdraw consent at any time
• File a complaint with the appropriate data protection authority

To exercise these rights, contact us at info@xroma.ca. Note that if you withdraw consent or decline to provide necessary data, we may be unable to offer certain services.

Cookies and Related Technologies

To understand how we use cookies and similar technologies, please refer to our Cookie Policy.

Security

We implement reasonable safeguards to protect your data against loss, misuse, and unauthorized access. However, no system is entirely secure. Transmission of data to or from the Service is at your own risk.

Third-Party Links

Our Service may contain links to third-party websites. We do not operate or control these websites and are not responsible for their content or privacy practices. Please review their respective privacy policies before engaging with them.

Grievance / Data Protection Officer

If you have any questions or concerns about this Privacy Policy or your data, you may contact our data protection officer at:

XROMA
3105 promenade du Quartier-Saint-Martin App 925
Laval QC, Canada H7T 0N7
Email: info@xroma.ca